Policies

ORDERING

DUE TO KOSOX CO EFFORTS TO ENSURE THAT YOU RECEIVE YOUR ORDER AS QUICKLY AND ACCURATELY AS POSSIBLE, WE ARE UNABLE TO CANCEL OR MAKE CHANGES TO YOUR ORDER AFTER YOU HAVE PLACED IT WITH US. 

SHIPPING

KOSOX CO IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CARRIER WILL GENERALLY DETERMINE IF YOUR ORDER CAN BE LEFT IN A SAFE SECURE PLACE AT YOUR DELIVERY ADDRESS.

RETURNS

PLEASE READ CAREFULLY PRODUCT DESCRIPTION AND REFER TO ALL DATAS AND PHOTOS BEFORE PURCHASE. IF THERE IS ANY QUESTION, FEEL FREE TO CONTACT US KOSOXBAGS@GMAIL.COM FOR MORE DETAILS.
IF CUSTOMERS ASK FOR RETURN FOR REASON OF "NOT AS EXPECTED" OR "DISLIKE", IT SHOULD BE COUSTOMERS WHO BEAR THE FREIGHT RETURNED AND THE POSSIBLE TAXES OR FEES. IT IS RECOMMENDED TO CONTACT US KOSOXBAGS@GMAIL.COM FOR COMMUNICATION.
WE OFFER RETURN OR REFUND OPTION IN 30 DAYS AFTER THE RECEIPTION, PLEASE CONTACT US KOSOXBAGS@GMAIL.COM .